This Privacy Policy has been prepared to explain the purposes for which personal data obtained through the website operated by Beş Yıldız Ambalaj Sanayi ve Ticaret Anonim Şirketi ("Beş Yıldız Ambalaj" or "the Company") is processed, how it is protected, and the rights of the data subjects.
Beş Yıldız Ambalaj attaches great importance to the privacy and security of personal data. The personal data of users, customers, business partners, and suppliers visiting our website are processed in accordance with the provisions of the Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation.
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## 1. SCOPE
This Privacy Policy covers:
* Website visitors,
* Individuals filling out contact and offer forms,
* Customers,
* Potential customers,
* Business partners and suppliers
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## 2. PERSONAL DATA COLLECTED
The following personal data may be collected through our website:
* Name, surname
* Company name
* Email address
* Phone number
* IP address
* Request and message content
* Website usage data (via cookies)
Beş Yıldız Ambalaj does not collect special categories of personal data through its website.
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## 3. METHODS OF COLLECTING PERSONAL DATA
Personal data is collected through:
* Contact, offer and request forms on the website,
* Email, telephone or other communication channels,
* Cookies and similar technologies
automatically or partially automatically.
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## 4. PURPOSES OF PROCESSING PERSONAL DATA
Personal data collected is processed for the following purposes:
* Responding to communication requests
* Evaluating requests for offers, samples, and technical information
* Managing customer relations processes
* Conducting sales and after-sales support activities
* Developing products and services
* Improving website performance and user experience
* Fulfilling legal obligations
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## 5. TRANSFER OF PERSONAL DATA
Personal data may be transferred, in accordance with applicable legislation and provided that necessary security measures are taken, to:
* Authorized public institutions and organizations,
* Relevant authorities for the purpose of fulfilling legal obligations,
* Information technology, hosting, e-mail, and infrastructure service providers.
Apart from this, personal data will not be shared with third parties without explicit consent.
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## 6. PERSONAL DATA RETENTION PERIOD
Personal data is stored:
* For the periods stipulated in the relevant legislation,
* For the duration required by the processing purpose.
Data whose retention period has expired are deleted, destroyed, or anonymized in accordance with the KVKK (Personal Data Protection Law).
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## 7. DATA SECURITY
Beş Yıldız Ambalaj, in order to ensure the security of personal data, takes:
* Technical and administrative measures to prevent unauthorized access,
* Secure server infrastructures,
* Authorization and control mechanisms to limit data access,
* Regularly reviews information security processes.
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## 8. COOKIES
Cookies are used on our website to improve user experience. Cookies can be used for:
* Ensuring the proper functioning of the website,
* Remembering visitor preferences,
* Analyzing site performance.
Users can block or delete the use of cookies through their browser settings. However, in this case, some functions of the website may be limited.
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## 9. RIGHTS OF THE DATA SUBJECT
In accordance with Article 11 of the KVKK (Personal Data Protection Law), data subjects have the right to:
* Learn whether their personal data is being processed,
* Request information regarding processing if it has been processed,
* Learn the purpose of processing and whether it is being used in accordance with that purpose,
* Request the correction of inaccurate or incomplete data,
* Request the deletion or destruction of personal data,
* Request compensation for damages if the processing is unlawful.
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## 10. APPLICATION AND COMMUNICATION
You can submit your requests regarding your rights under the KVKK to Beş Yıldız Ambalaj in writing or via registered electronic mail (KEP). Applications are evaluated and finalized within the timeframes stipulated in the legislation.
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## 11. POLICY UPDATES
Five Star Packaging may update this Privacy Policy in accordance with changes in legislation and corporate needs. The updated policy is effective from the date of its publication on the website.
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Last Update Date: 01/01/2026
